Template notice: This policy should be reviewed by a qualified UK legal adviser before relying on it for regulatory compliance.

Privacy Policy

Last updated: May 2026

AYLENSALE ("we", "us", "our") respects your privacy and processes personal data in accordance with UK GDPR and the Data Protection Act 2018.

Who we are

Data controller: AYLENSALE
Contact: contact@aylensale.com
Country: United Kingdom

What data we collect

Name, phone number and order details when you place an order
Client card codes and discount information linked to your purchases
Notification preferences (email, Telegram, WhatsApp) for stock alerts
Technical data: device type, browser, approximate usage analytics (with consent)
Messages sent via Telegram/WhatsApp when you contact us

How we use your data

To process orders and arrange pickup or delivery
To manage auctions, bids and customer accounts
To send service messages and stock notifications you request
To prevent fraud, spam and abuse
To improve our website and marketplace (analytics, with consent)

Legal bases

We rely on contract performance, legitimate interests (security, fraud prevention, business operations), legal obligations, and consent where required (e.g. non-essential cookies and marketing).

Sharing your data

We use trusted processors including hosting (Vercel), database/storage (Google Firebase), and messaging providers (e.g. Telegram). We do not sell your personal data.

International transfers

Some providers may process data outside the UK. Where this occurs, we use appropriate safeguards such as UK IDTA/adequacy decisions or standard contractual clauses.

Retention

We keep order and customer records as long as needed for legal, tax and business purposes, then delete or anonymise them.

Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent at any time. You may complain to the ICO (ico.org.uk).

Cookies

See our Cookie Policy for details and preference controls.